The role of a Small Business Technology Coach is to provide local small businesses with all the same technology advantages that larger business have enjoyed, while providing them within a budget small business can afford.
Our job as your trusted small business technology partner is to provide you with the same services larger businesses use to manage technology.
1. Technology Service
2. Technology Support
3. Technology Coaching
Technology Service
Most often our first introduction to new business clients occur when technology has failed them.
Being in need of technology repairs is not an easy time for anyone, especially not a successful small business owner with many other priorities on their mind.
This is a critical time and trust and commitment to resolution are important traits when looking for a technology partner.
At The Technology Coach we offer reasonable on-site service rates, prompt resolution, efficient communication and as much (or as little) inclusion in the details as the business owner needs.
We include a standard non-disclosure agreement with all of our technology services allowing the business owner to rest assured that not only are we providing the best solution but we are also safeguarding their privacy and confidentiality at the same time.
Moving past repair calls the second service we provide is a small business technology support plan which we use to create a stable and reliable technology platform to run your business uninterrupted and within your budget.
Countless studies including much of our own research have shown us time and time again that a regular preventative maintenance is a more cost effective, reliable and efficient way to deliver technology service.
Technology Support
A Small Business Technology Support Plan is much more efficient than a “break fix” style of waiting for things to go wrong before finding a solution.
Many of our current small business technology support plan customers will tell you that preventative maintenance is the best investment they have made in their business, next to the coffee maker of course!
Our small business technology support plan creates a “big business” level of reliability but fits within a small business budget.
Often compared to the difference between a regular oil change and an engine replacement we truly feel an ounce of prevention is worth a pound of cure.
With plans starting at as little as $195 monthly we are able to provide regular preventative maintenance for the average size small office, including remote support, training, project management, quarterly technology planning sessions and an annual technology audit.
You also get priority emergency response time and after hours and Emergency service at no additional charge.
Adding a small business technology support plan to your business is like finding a way to keep an on-staff IT person around with the knowledge and skills you need, at only fraction of the cost!
Try our support plan and save your time, save your technology and save your money.
Think of it as an investment in your business.
Technology Coaching
Third in the list of services we provide is technology coaching, we work with small business owners to keep them on top of new and emerging technologies that are related to their industry or can directly benefit their business.
It’s important to note this doesn’t mean we push technology on you because it's New and Fancy and it impresses US, we introduce you to specially selected technology that will create real and measured returns on your investment.
We are always monitoring the technology sector as new and innovative ways of improving business our introduced. Some of our clients like to be on the cutting edge, jumping on the podcasting, inventory management or RFID bandwagon ahead of the competition, we keep them informed and in tune to opportunities as they happen.
Others still prefer to wait out a new technology wave, to see how effective the technology has proven to be after 6, 12 or even 24 months before implementing changes to their business.
We see the value in this approach also and don’t push new technology where it isn’t needed.
Whether you want to be a technology leader or just want to watch success trends and invest in proven opportunities technology coaching keeps you in the know and doesn’t let your business miss an opportunity to benefit.
We realize that when it comes to new technology it can all be a little overwhelming, and that’s why we are constantly working with our clients from start to finish.
We assist in the selection, implementation, training and maintenance of all new technology we deliver!
Bringing together the piece of mind of an on-site service and repair when it’s needed, with the stability of a small business technology support plan and the advantages of technology coaching and guidance. At The Technology Coach we meet the needs of your small business and show you how to put technology on your side!
Whether you’re a single person operation with a technology failure on your hands or the head of a 25 employee business looking to grow The Technology Coach is your Trusted Information Technology Partner. We are the WHO to your Why, Where When and How of small business technology.
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