Small Business Technology Blog

Monday, November 30, 2009

How to Use LinkedIn to Promote Your Business

Congratulations! You have joined the 21st century of networking by creating your free LinkedIn profile. You were told everyone has a LinkedIn account. You couldn't be left behind. You check your LinkedIn mailbox each day, but nobody has contacted you. What happened to all of that online networking?

Networking, both traditional and online, takes work. LinkedIn has given you a posted profile to talk about yourself and your business. Have you finished your profile? Did you post your picture? Please make sure your have a professional headshot. Seeing you doing gardening or working on your car will not give your potential clients trust in your business abilities- unless of course you are a gardener or mechanic!


Your LinkedIn profile is the first place to begin your LinkedIn experience. You must be informative when writing your business description. Explain why a client would want to chose you over your competition. Show your experience and background clearly. Make certain to add your contact information as well as your website address. This profile is your 30 second elevator speech, however, without your personality. Make sure readers get a sense of who you are through your words.


After your profile is complete, the fun begins. Imagine that you have your business cards in hand and are about to walk into a networking meeting with complete strangers. Are you nervous or excited? LinkedIn takes some of the anxiety away from approaching new prospects, but as described before, takes the "human" touch out of the initial meeting. You can't give a warm smile when approaching a new online contact. Instead, you must use your words to convey your confidence and personality. But where do you find people to "talk" to?


The first and easiest place to begin is your own email accounts. LinkedIn has an application which will search your address books on certain accounts to find current friends or business associated whom are already on LinkedIn. You simply send them an invitation to add you as a connection. Once they are added, you can then examine their connections for possible introductions. Just like you use your current "ins" to get an introduction now, so you will do the same with LinkedIn. You can ask your current connections for an introduction to someone within their connections whom you would like to "meet". It's that simple.


Being on LinkedIn does not mean you will not network traditionally. As you meet your new contacts outside of thecomputer, ask them upfront if they are on LInkedIn. Many of them are, but they too may be confused on how to use their account. You can use this as an opportunity to become an expert to them. When they tell you that they do have an account with LinkedIn, ask if you can add them as a connection. By doing this, your connections will increase dramatically.


Once you have your feet wet with navigating adding connections as well as asking for introductions through your connections, venture now into joining relevant Groups. LinkedIn has a large selection of industry Groups to which you may request to be added. What profession or professionals would be a good referal network for your buisness. Do you want to target a certain industry. Joining LinkedIn Groups allows you to do just that- find a targeted audience. For instance, your target may be women-owned businesses. They are various Groups for women business owners. If marketing companies are a better fit for you, they are many LinkedIn marketing groups to which to join. All you have to do is request to be added to your chosen Groups, then await your approval. However, you must create a "buzz" for yourself within the Groups once approved. You can do this by either starting or responding to various discussion which other members have begun. By doing this, you will become an instant expert. It is another opportunity to show your experience and "personality".


LinkedIn is an excellent avenue to expand your networking reach into geographic areas otherwise unreachable. However, you must dedicate time and effort to your online networking efforts. Once you commit yourself to working your LInkedIn account as described above, you will dramatically broaden you sphere of influence. The ultimate goal of networking is to find either potential clients or referral partners. LinkedIn allows you one more way to accomplish this.


Scott Kendall is the Owner of The Technology Coach (www.thetechnologycoach.ca) and has been providing small businesses in the greater Toronto area with technology support since 1999. He enjoys helping small to mid-sized companies gain success through the implementation of proven technologies. He can be reached at 1-877-71-COACH or scott@thetechnologycoach.ca

Tuesday, November 3, 2009

Facebook wil NOT be implementing a new login system that will affect all facebook users.

Despite the half dozen emails I've received to the contrary, Facebook wil NOT be implementing a new login system that will affect all facebook users.

So don't be fooled by the Phishing (fake email) attempt below, facebook does NOT want you to click on the links below and either do I, it's not a legit email from facebook and will only request that you divulge your private information so it can be shared used 3rd party criminals to run various scams and attacks on you, your facebook friends and anyone else who might be fooled.

Delete immediately!
Facebook

Dear Facebook user,

In an effort to make your online experience safer and more enjoyable, Facebook will be implementing a new login system that will affect all Facebook users. These changes will offer new features and increased account security.
Before you are able to use the new login system, you will be required to update your account.
Click
here to update your account online now.

If you have any questions, reference our New User Guide.

Thanks,
The Facebook Team

Update your Facebook account

Update

This message was intended for you@youremailadd.com
Facebook's offices are located at 1601 S. California Ave., Palo Alto, CA 94304.

Where is Windows Mail, or Outlook Express, in Windows 7?

Windows Mail has been removed from Windows 7, along with several other applications. We'll look at where to find their replacements.

It's true - Outlook Express was replaced by Windows Mail in Windows Vista, but with the release of Windows 7 even that has disappeared, along with Windows Messenger and a few other items.

To be honest, that's good news for small business owners because neither outlook express or windows mail was a good solution for business email.

The official replacements are all now part of Windows Live. For Windows Mail, you can now download its replacement, the free Windows Live Mail. Miss your Windows Messenger? Grab Windows Live Messenger. These applications unblur the line between personal and professional, they are clearly designed from the ground up with "home based email" in mind.

Microsoft has an page specifically directing you to the replacement applications: Finding your applications in Windows 7 for home use.

So the replacements are there; Microsoft has simply removed the years of duplication by making Windows Live the official, single set of tools for family / home / personal communication you can download and use if you like.

The problem, of course, is migration. The Microsoft page above indicates that you can Import directly from Outlook Express and Windows Mail folders stored on your hard disk. I've also seen advice to actually download and convert to Windows Live Mail before upgrading or installing Windows 7. (There's even one hack out there that supposedly allows you to copy the Windows Mail executable from your Windows Vista system, but I don't recommend it.)

The full list of applications "replaced" by downloads from Windows Live includes:

•Outlook Express -> Windows Live Mail
•Windows Address Book -> Windows Live Mail
•Windows Calendar -> Windows Live Mail
•Windows Contacts -> Windows Live Mail
•Windows Mail -> Windows Live Mail
•Windows Messenger -> Windows Live Messenger
•Windows Movie Maker -> Windows Live Movie Maker
•Windows Photo Gallery -> Windows Live Photo Gallery

And as I alluded to earlier, there's no requirement that you download or use any of these replacements. In fact, it might be a fine opportunity to evaluate alternatives.

If you're using your email for business there are two applications I recommend to most all of my clients for small office email. For single stand alone home offices where not a lot of information (calendar, contacts, email) needs to be share internally with other employees Microsoft Outlook is the ideal solution, it comes standard with Microsoft office (Word, Excel and PowerPoint) and is great for solo-preneurs.

If you're in a shared environment Microsoft recomends you install an Exchange server allowing you to "exchange" information using, you guessed it, outlook. You can share contacts, calendars, to do items and even peek in on (and help deal with) each others emails! Problem is it's VERY expensive to implement for a small business, think $10,000 the first year and $3,000 in maintenance each year after that! Yikes! But there are more cost effective alternatives, namely HOSTED Microsoft exchange, just like we have others "host" our website, we can ask others to "host" our exchange data / email. The advantage here is a low monthly cost (as little as $10) for full Microsoft Exchange implementation, everything you have in outlook can be shared with coworkes easily regardless of their physical location AND it allows for real time blackberry synchronization (no more plugging in the blackberry cable!)

As a 3rd option for an almost NO cost solution, Google... that's right, Gmail, they'll let you, for a small fee, use their gmail service for your @mycompany.com email address, allowing web based anywhere in the world access to your email AND even offer resource (calendar, contacts etc) sharing with others in your @mycompany.com domain.

Looking for the RIGHT email solution instead of the one that "came with the computer"? Give us a call at The Technology Coach, your very own Small Business Technology Department.