Small Business Technology Blog

Tuesday, April 6, 2010

"Retype the word" or more properly CAPTCHA tests are designed to prove you're not a computer - and that difficult to read text is part of the test.

While it might feel like a "gotcha", they're actually called a CAPTCHA, which is an acronym for "Completely Automated Public Turing test to tell Computers and Humans Apart".

Yep, it's a "prove you're human" test.

And all that twisty, blurry, faded stuff you're complaining about? That's actually kinda the point.

That's the test.

The problem that CAPTCHA's avoid is actually an important one: preventing computers from doing things in an automated fashion - like creating millions of fake email accounts
or posting comment spam to websites. By forcing this test which computers cannot (yet) pass, the activity that is being protected can be performed only by a real, live person.

The limitation that these tests take advantage of is that computers can't read.

Now, technically that's incorrect - optical character recognition
has come a long way. Computer OCR software can, with a very high degree of reliability, take a photograph or scan of text printed on a page and "read" it - turn it into the computer representation of the text that the page contains, as opposed to a picture of that text.

That's actually pretty cool, and very handy for many applications.

However, there are limits. Even with clear copies of the text a computer has a difficult time with some characters (the letter 'l' versus the number '1' in many typefaces, for example), and thus can still get things wrong.

When things get blurry, twisted or faded, current computer algorithms try and figure out what those characters are and fail miserably. It just can't figure out what those characters are.

You and I, on the other hand, can.

Usually.

So when we get the answer correct where a computer couldn't possibly it "proves" we're human.

For now.

As computer technology advances, techniques will I'm sure be developed that will allow the computer to correctly interpret today's CAPTCHA's. What happens then I don't know.

A couple of random notes on CAPTCHA's:

One way that they're often defeated is to hire real live humans - often cheaply, overseas.

Another way that some are bypassed is by exploiting weaknesses in a particular implementation. For example, if one type of CAPTCHA always selects from one of 100 different scrambled words, then one need only have a real human interpret each one once, and then simply let the computer compare pictures - something it is good at.

My favorite CAPTCHA, when I use one, is reCAPTCHA, which presents two words in random order: one of which is a real test, the other is a word that is part of a book digitization project. (Their about page has not only a good overview of CAPTCHA, but also how they're using it in reCAPTCHA.)

CAPTCHAs can have problems - specifically for people with poor or no eyesight. In most cases, an audible CAPTCHA equivalent is made available where you type in what you hear spoken.
Even in normal cases, as you're seeing, sometimes CAPTCHAs are too hard, too blurry, or too unreadable even for humans. Fortunately, most also include some kind of "show me something else" alternative.

But unfortunately, the bottom line is that the blurriness, and the difficulty is indeed the point.


And CAPTCHAs or something much like them will be around for quite some time - probably as long as there are spammers and those who would do other malicious things en masse, given the opportunity to automate the process.

And the password is... obvious

Symantec recently surveyed computer users on their use of passwords, how they choose them and how often they update them. The results revealed that a good number of people are still pretty sloppy about passwords, such as the 3 percent who admitted to using “password,” the 5 percent who use their middle name and the 10 percent who use their pets' names — which could come back to bite anyone who also has a social networking page. Here's a sample of the results:

Numerator
For the full report, go to: www.symantec.com/connect/blogs/password-survey-results

Saturday, April 3, 2010

iPad is Here! Pictures of iPad Lines in NYC

Just a few minutes ago (9am ET), Apple stores opened their doors and customers who either pre-ordered or got in line early enough will got their hands on an iPad!
We’ve already covered the device extensively in the months leading up to today (full coverage here) — including many of the iPad apps that have already been released on iTunes and this week’s media blitz – but later this morning some of our staff will be getting their own iPads to bring you hands-on analysis.
We’ll be updating this post throughout the day with links to our latest coverage, as well as photos and video from Apple stores around the country, where some of our staffers are stationed (we got an interview with the first guy in line at one of New York’s Apple store earlier in the week). Be sure to add links to your photos and video as well in the comments!

iPad is Here


Here’s the email Apple sent to customers this morning, titled simply, “iPad is Here”:



Apple’s 5th Avenue Store in NYC


Indeed …


Professional line sitter Greg Packer, first as always:


The crowd:


People covering … the line:


The human iPad media magnets:


Doors open:



7 Wonders of Windows 7 - Win a Laptop While Learning More About Windows 7

7-Wonders-of-Windows-7

The 7 Wonders of Windows 7 website provides a rich set of tools and training to immerse yourself in Windows 7. The demo highlights seven impressive new features in Windows 7 and provides a live feed to Springboard and TechNet.

Microsoft is also giving away one Windows 7 powered laptop every month. In order to win all you need to do is answer three simple questions (and agree to allow receive promotional mails from Microsoft and its designated partners).

Head over to 7wondersofwindows7.com for more.

Friday, April 2, 2010

Six ways Gmail revolutionized e-mail

Thursday marks the sixth birthday of Google's pioneering e-mail service: Gmail. Groundbreaking in some respects and controversial in others, Gmail radically altered our expectations of what a webmail client could be.

1. More space
Gmail launched with 1 gigabyte of free storage, an inconceivable amount at the time. For many e-mail addicts (myself included), this was reason enough to switch to Google's new service, putting pressure upon rivals Yahoo and Microsoft to upgrade their offerings or face a user exodus.

In June 2004, in response to Gmail's launch, Yahoo increased its storage limits from 4 megabytes to 100 megabytes. Hotmail, too, reacted to the Gmail threat by providing more storage: Some users saw their Hotmail limits increase from 2MB to 25MB.

In April 2005, Gmail raised the stakes yet again: Free storage was increased to 2GB, with a promise to increase the storage capacity available to users continually. In the same month, Yahoo Mail bumped its free storage up to 1GB. Hotmail played catch-up in late 2006, rolling out 1GB of free storage to users.

2. The perpetual beta
 
Love it or loathe it, Gmail popularized the use of the "beta" tag on many "web 2.0" products, indicating an early release that may contain bugs. The effect on Web development was at first a positive one: It became more acceptable to invite users to test the earliest versions of a product, and rapid development cycles became common.

And yet "beta" soon lost its sheen due to overuse: Not only did every Web startup co-opt the term to add "web 2.0 glitz" to a product, but Google itself devalued the term by leaving Gmail in beta for five years.

This extended beta period turned the "beta" label into a geek punch line of sorts. When Gmail left beta in July, Google conceded that "over the last five years, a beta culture has grown around web apps, such that the very meaning of 'beta' is debatable."

3. Conversation threading
 
Many e-mail clients now "thread" conversations on the same topic, but it was Gmail that popularized the concept.

Google says of the feature, "In other e-mail systems, responses appear as separate messages in your inbox, forcing you to wade through all your mail to follow the conversation. In Gmail, replies to replies (and replies to those replies) are displayed in one place, in order, making it easier to understand the context of a message."

It's a simple evolution that makes a huge difference.

4. Labels, not folders
 
Gmail's new way to sort e-mail seemed alien in 2004: Folders were replaced with "labels." If a mail was about both"art" and "design," a user could apply both labels rather than deciding which folder to place the message into.

Although this "tagging" concept was familiar to users of the bookmarking service Delicious, this new way to sort e-mail took some getting used to. Those who embraced it still swear it's the best way to organize your mail.

5. Archive, don't delete
 
Before Gmail, storage space was a scarce resource. Once you were done with a mail, you deleted it to save space. Gmail not only offered a massive amount of storage, but Google encouraged users to archive their e-mails for reference, rather than deleting them.

Google was so committed to this new paradigm that the "Delete" option was somewhat hidden. In early 2006, however, Google caved to pressure from users and added a more visible delete button.

6. Targeted ads
 
Considered a nuisance by some and a privacy invasion by others, Gmail scans your e-mails to deliver personalized ads in the sidebar. Whether the innovation was an advance or a step back is debatable: Before Gmail, Yahoo and Microsoft served up distracting banner ads alongside e-mails.

While Google controversially chose to target its Gmail ads based on the content of your e-mails, these ads were at least text-based and more easily ignored than those that came before.